Window Installations During Lockdown -What We Know

window installations during lockdown

Can I have windows or doors installed during the third national coronavirus lockdown?

Following the announcement of another coronavirus lockdown (3.0) which began on the 5th of January 2021, many homeowners are asking whether or not this will affect window installations during lockdown. If you have home improvements booked in to be installed during the next few months, or maybe you are planning to do some upgrades on your home whilst you have some downtime. We have the answers to all of the questions that people have been asking about window Installations During Lockdown 3.0.

When does the new coronavirus lockdown for England begin and end?

The government announced that new national restrictions begin on the 5th of January and is looking to run well into March. Read the official guidance on the new national restrictions here.

It is important to follow the national guidelines, you can find yourself getting a fixed penalty notice of £200 for breaking the lockdown laws.

Can window installers work in my home during the lockdown?

The good news is that if you have home improvements booked between now and March, installers can still work in your home. Guidance from the Glass and Glazing Federation (GGF) states that window installers along with other trades can continue to work inside people’s homes during the new lockdown period, however, COVID-secure guidelines MUST be adhered to at all times.

Trades can continue to work in a domestic home, providing that that person or people are well with no symptoms of COVID-19.
Companies or sole traders should notify homeowners in advance of arrival.
Tradespeople must wash their hands with soap and water for at least 20 seconds and must wash their hands regularly, especially after sneezing or coughing, and when leaving the homeowners property.
If there are no facilities to wash hands, sanitiser must be used, it is a Trades persons responsibility to carry sanitiser with them at all times.

Trades must maintain a safe distance of 2 metres from any occupants of the home at all times.
Tradespeople must make sure that there is adequate ventilation in the area where they are working, opening the window or door will provide good ventilation and reduce risk.
Work should NOT be carried out in a household which is isolating or where someone is shielding unless the work is an emergency glazing or repair.
No work is to be carried out by anyone with COVID-19 symptoms, however mild they may be.

Is it safe for installers to work in my home during the lockdown?

If the proper precautions are taken are the risks are managed according to the Government guidelines it’s safe to work inside of homes during the latest lockdown. Make sure installers have a risk assessment, you are within your rights to request a copy of your installers COVID-19 risk assessment before they start work. Installers will inform you of where they will be working within your home and the precautions that will be taken to mitigate any risks.

On the day of window installations during lockdown ask installers where they’ll be working

Always comply with social distancing within the home during the installation.

Allow access to washing facilities.

Sanitise all areas of the home after works completed.

Should I postpone home improvements work during lockdown?

The only time you need to postpone window installations during lockdown is if you are told by the government during the regular updates, or if any person within your household has COVID-19 symptoms, or has had symptoms within 2 weeks of the installation date. Extra care and special precautions will need to be exercised if anyone in your household is extremely clinically vulnerable, e.g. someone over the age of 70 or with serious illness.

I have flu like symptoms, can an installer still fit my windows or doors?

The short answer is no. If you or anyone in your household has had flu-like or COVID-19 symptoms within 14 days of the installation date, the work will need to be re-booked. The same applies to installers that may have had symptoms, in the 14 days prior to the installation date, will not be permitted to install your windows, doors or conservatories.

What do I have to do on the day the Installer comes to fit my windows or doors?

There are many things that you as a homeowner can do to make sure that the occupants of your home and the installers are kept safe, we have attached a FENSA guide which outlines all of the things you can do during the installation to mitigate the risks.

When your installer arrives, agree with them an order in which they will work so that you are always in a separate room.
Maintain social distancing when near installers, whenever possible.
Provide washing facilities where installers can wash their hands regularly.
Do not move or touch any of the installers equipment.
Keep all internal doors to rooms being worked in open at all times, this will increase airflow.

Should I clean up after Installer leaves?

The installer will clean down any areas they’ve work in and come into contact with during the installation, this will include your new windows or doors. We all like to make sure everything is clean during these times if you feel the need to clean up behind the installers please avoid touching sealant which may not have set.

Installers will sanitise any areas they’ve touched, including the new windows or doors.
The workers will also vacuum each room and hallway that they have used whilst inside of your property.
Usually, installers will demonstrate how to use your new products after installation, however, your installer should now provide you with resources to find the information online.
Keys will be sanitised before handing them over, social distancing will be maintained during this process.
There will be no handshake at the end of the job.

Window installations during lockdown summary

To summarise, if you already have work booked, window installations during lockdown may continue in England, Wales, Northern Ireland & Republic of Ireland, safe guidance must be followed when having window installations during lockdown.

Survey work may also continue everywhere except for Scotland, again following, by phone, video strict Covid-19 guidelines. Any sales consultations must be performed remotely by phone, video call, email or text, this applies throughout the UK.

All other works such as remedial works in the home can continue, please follow social distancing whilst having window installations during lockdown. Stay two meters apart and keep doors and windows open.

Stay Safe.

window installations during lockdown

Frequently asked questions about window installations during lockdown

Can I have a salesperson in my home for a consultation?


Although work that has already been booked (with the exception of Scotland), remedial works along with maintenance and snagging can continue inside the home, sales activity must be conducted remotely via video calls, emails or text messaging. Leaflet drops and cold calling are not permitted during the lockdown period.

Can I still book a window installation during the lockdown?

Conservatory repair cornwall

Homeowners are allowed to book window installations during lockdown, as long as the sales are not conducted in the home. All other home improvements may carry on with social distancing in place, as much ventilation as possible in the home, open doors and windows, and workers are left to carry on by themselves.
Make washing facilities available
Open doors and windows to purge the air.
Work out a plan of action with the workers before they arrive.
Do not offer cups of tea etc.
Do not touch the worker’s tools.
Do not shake hands.
Wear a mask
Do not touch your face, eyes or nose

Can I refuse to let workers into my home during lockdown?

symptoms of covid

If you have any concerns about risks related to Covid-19 and workers coming into your home, you should speak with the company as soon as possible. It is up to you whether you have work carried out or not, but you must notify the company as soon as possible. If you have symptoms of Covid-19 or you feel a worker in your home is not well, you can refuse to have the work carried out.

If someone in the household is vulnerable or has coronavirus symptoms what do I do?

The government guidelines state that no work must be carried out in any home where occupants are self-isolating or where someone is shielding, unless it is for emergency repairs such as plumbing or electrical work, or repairs where the tradesperson is willing to do so. If you do need to let a trades person or engineer in to your home, tell them immediatly about any vulnerable people in your home.

Keep yourself safe whilst you have work carried out in the home

If you are having work carried out in your home during the lockdown, it is important that you keep yourself, others in your home and the workers safe. Keep a safe distance from any visitors at all times (2 meters) and avoid physical contact with them and their equipment.

Provide adequate wash facilities with separate towels for workers.

Wash your hands regularly for 20 seconds minimum with soap and water, if that’s not possible use hand sanitiser.

Avoid touching your face, eyes, nose, and mouth especially with unwashed hands.

If you have to cough or sneeze do it into a tissue which you should throw in the bin immediately and wash or sanitise your hands.

Surfaces and items in the home which get touched a lot should be wiped down with disinfectant wipes regularly in the home, things like door handles, light switches etc.

All of these small things make a massive difference and could prevent the spread of the virus.