Coronavirus Policy Update

Our family keeping your family safe…

Policy Update: Coronavirus COVID-19

During the initial lockdown which was announced by the Prime Minister, Boris Johnson on the 23rd March 2020 Best Glaze suspended all operations. Throughout the lockdown, we continued to remain in contact with customers awaiting consultations or installations via video links and emails. We have changed the way we engage with customers during the pandemic, this has allowed us to continue to offer estimates and we are happy to say continue to book projects.

We continue to monitor government guidance and follow the guidelines relating to the industry. We continue to conduct business during the pandemic whilst adhering to social distancing rules. The guidance for the Industry Association comes from the GGF and the Government, together a clear set of COVID safe working procedures which covers all aspects of our business allows us to operate safely. We are currently surveying, installing and estimating, however this could be conducted via video link or in a socially distanced manner.

Whilst it is important to all of us to keep the economy going and carry on working, our number one priority during the Coronavirus pandemic is keeping our customers safe.

We’d like to reassure Best Glaze customers that our main priority is keeping you, your family, and ourselves safe during the coronavirus outbreak. To outline of coronavirus policy we have created a guide for you to read ahead of any appointments:

* Our safety guide for consultations

With Cornavirus seemingly peaking again, we are updating our Cornavirus policy accordingly. Our customer’s health and safety come first and as such we will closely monitor the industry guidance and act accordingly.

If you have any questions we encourage you to contact us via our form.

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These are challenging times for all of us, there is a lot of confusion surrounding the COVID-19 rules. We are happy to talk and discuss any questions you may have regarding projects or appointments.

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*This policy statement was last updated on the 9th of October 2020.